Knotwell Contact Us

Last updated: 10 June 2025

Cookie Policy

This page explains what cookies are, how Knotwell uses them on this website, and the choices available to you. We aim to be straightforward about our practices so you can browse with confidence.

What Are Cookies?

Cookies are small text files that a website places on your device when you visit. They help the site remember certain information about your visit — such as your language or display preferences — so the experience feels consistent each time you return.

Cookies do not execute programs or carry viruses. They are simply data notes that your browser stores and presents to the website when requested. Most modern browsers accept cookies by default, though you can adjust this in your browser settings at any time.

We use cookies to keep our website functioning reliably, to understand how visitors use the site in aggregate, and to retain preferences you have set. We do not use cookies to collect personally identifying information without your awareness.

Cookies We Use

Essential Cookies

These cookies are required for basic site functions such as page navigation and form security. They cannot be switched off as the site would not work correctly without them.

Examples: session identifiers, security tokens

Always on

Analytics Cookies

These help us understand how visitors interact with our pages — which sections are read most, how long visits last, and where visitors arrive from. All data is reviewed in aggregate and is not linked to individual identities.

Examples: page views, session duration, referral source

Optional

Marketing Cookies

These cookies may be set by advertising networks to understand which audiences may find our educational offerings relevant. They track visits across sites and are used to present content that may be of interest to you.

Examples: ad personalisation, cross-site tracking

Optional

Preference Cookies

These remember choices you make to personalise your experience, such as your preferred language or region. They allow the site to feel familiar across visits without you having to repeat your settings each time.

Examples: language setting, display preferences

Optional

Your Cookie Preferences

Use the toggles above to choose which optional cookies you accept. Your choice is saved to your browser and takes effect immediately. You can update your preferences at any time by returning to this page.

Third-Party Cookies

Some cookies on our website are placed by third-party services that help us operate or improve the site. We do not control how these third parties use the data they collect; their own privacy and cookie policies apply.

How Long Cookies Last

Cookies have different lifespans depending on their purpose:

Session Cookies

These exist only during your active visit and are deleted when you close your browser. They are used for core navigation and security functions.

Persistent Cookies

These remain on your device for a set period — typically between 30 days and 24 months — so preferences and analytics data can be retained across visits.

Managing Cookies in Your Browser

If you prefer to manage cookies directly through your browser rather than using our controls above, the steps below will guide you. Please note that blocking all cookies may affect parts of this website.

1. Open Chrome and click the three-dot menu in the top-right corner.

2. Select Settings, then scroll to Privacy and security.

3. Click Cookies and other site data to view and adjust your cookie settings.

4. To delete existing cookies, choose See all cookies and site data and remove entries as needed.

1. Open Firefox and click the menu icon (three horizontal lines) in the top-right.

2. Go to SettingsPrivacy & Security.

3. Under Cookies and Site Data, choose your preferred level of cookie blocking.

4. Click Clear Data to remove stored cookies at any time.

1. Open Safari and go to Safari in the menu bar, then Preferences.

2. Click the Privacy tab.

3. Adjust your preferences under Cookies and website data.

4. Click Manage Website Data to view or delete cookies from specific sites.

On iPhone or iPad, go to Settings → Safari → Privacy & Security.

1. Open Edge and click the three-dot menu in the top-right corner.

2. Select SettingsCookies and site permissions.

3. Click Manage and delete cookies and site data to review your options.

4. Toggle Block third-party cookies if you wish to limit external tracking.

On mobile devices, cookie settings are usually found under your browser's main Settings or Privacy menu. The steps vary slightly by operating system version, but the principles are the same as the desktop instructions above.

Your Rights and Choices

You have full control over which optional cookies are active on your device. You may withdraw your consent for any category at any time using the toggles above or your browser settings, and this will not affect your ability to read the information on this site.

Disabling analytics or marketing cookies means we will not receive data from your visit for those purposes. Disabling preference cookies means you may need to re-enter any settings on each visit.

If you have any questions about how we use cookies or would like to exercise any right relating to your personal data under Thai law (PDPA), please reach out:

[email protected]

Your preferences have been saved.